Privacy policy

Data Protection

As site owners, we guarantee the protection of personal information, which will be used solely for the purpose of informing you of the progress of the order (in case a visitor makes a purchase in the online store) and sending advertising material. We guarantee that visitors and users data will only be used for the purpose of a smooth process of the order and will not be handed over to a third party.

In case of problems or uncertainty while using the website, we as the site owners reserve the right to contact the consumer through the means of distance communication.

Transmission of Personal Data

By providing personal information and giving consent, you agree to the collection, use and storage of your information. We will only use it for the purposes stated when you submit them. We will protect your information from misuse, unauthorized access, loss, disclosure, alteration or destruction.

Which Data we Collect

When you visit our website or during the purchasing process, we require personal information from you. Their provision is voluntary. Below, we describe the types of personal information we collect, methods of use and information protection, as well as ways on how to get in touch with us.

For the purpose of providing our services we collect, manage, process and store the following user information:

  • name and surname
  • company or name of the legal entity (if the user is a legal entity)
  • tax number of the legal entity (if the user is a legal entity)
  • email address
  • password in encrypted form
  • contact telephone number
  • country of residence
  • other information that the user voluntarily enters into forms in the online store
  • anonymized IP of online store visitors
  • communication with individual customer

We are not responsible for the completeness and accuracy of the information provided by users.

Why we Collect Data

By subscribing to the newsletter you provide us with your email address. If you subscribe to our newsletter, we will use your email address to inform you about news, promotions and discounts. By registering you submit your email address. Registered users receive a link when ordering products to their email address, through which the status of the ordered products can be monitored. When completing a purchase, you provide us with your name, address, postal code, city, country, e-mail address, telephone number, or business name and business tax number. We need this information for delivery, invoicing or for the purposes of completing the order. We will send you an order confirmation to the email address you have provide us with while conducting your purchase.

Opt Out

When completing the purchasing process, you have the option of declining to receive notifications about sales and news. If you do not decline, we can send you promotional message, to the email address you provided at the time of the purchase, and contact you via provided contact information.

Promotioanl Messages

Promotional messages from the previous point will contain the following components:

  • the sender will be clearly visible
  • campaigns, promotions and other marketing techniques will be marked as such
  • a clear way to unsubscribe from receiving promotional messages will be presented

Exceptional Disclosure of Personal Information

The information we collect and process will only be disclosed if such an obligation is provided by law, or in good faith that such action is necessary for proceedings before courts or other state authorities.

Ownership of Data

We are the sole owner of the information collected on this site. We are committed not to forward them to third parties except for the purpose of delivering the products. The delivery service will only be entrusted with the necessary information for delivery of purchased goods.

Copyright

The site is owned by Go 4 d.o.o., all rights reserved. Content on the website may contain material of which the copyright may also be the property of third parties. Therefore, any provision of information from websites is only allowed with the written consent of the owner.

We reserve the right to change the terms without prior notice.

We reserve the right to mistakes and erroneous postings.

Extra-judicial Consumer Dispute Resolution

In accordance with statutory norms, we do not recognize any extra-judicial consumer dispute resolution provider as competent to resolve a consumer dispute, which a consumer could initiate under the Act of the Extra-Judicial Resolution of Consumer Disputes (ZIsRPS). Go 4  d.o.o., which as a provider of goods and services, enables online commerce, publishes an electronic link to the Online Consumer Dispute Resolution Platform (SRPS) on its website.Consumers can access platform here.

Google Analytics

Our website uses Google Analytics, a web analysis of Google Inc. ("Google"). Google Analytics uses cookies, which are text files stored in your browser that allow analysis when using the website. Information about your visit to the website that the cookie has recorded (including your IP address) is sent to Google's server. The anonymize "_anonymizeIp ()" feature is used for the IP address on the site in order for Google to store the address and process it in abbreviated form with the last 8 digits. Google will use the recorded information to evaluate your site visits and collect reports on your browsing activity for site administrators and to provide other services related to the use of the site and the Internet. Google will also share this information with third parties if required and when required by law, or if third parties process this information on behalf of Google. Google will never associate your IP address with other Google data. Generally, you can prevent the recording and storage of data by Google Analytics at any time by using the browser extension available here, which will continue to be effective. By using this site, you declare that you agree to Google's process of information obtained about you in the manner described above and for the purpose stated above. If you do not want information about your visit to this site to be provided to Google Analytics, you can download browser extension here.